About

FAQ

• Where is the store based?

  St Paul, MN

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  We ship most items USPS Priority. Expect you order to arrive within 7 to 21 days of item being shipped. We must point out that all USPS packages are subject to delays and can take up to 6-8 weeks. This is very rare and we suggest that you contact us by clicking the "CONTACT" button if your order hasn't arrived within 21 business days of your purchase

  Domestic orders are processed Monday thru Friday and all items are subject to availability. Please allow 1-3 business days for order processing. Please note orders are not processed on weekends or holidays.

  International shipping delivery times may vary between 2 and 12 weeks.

• Privacy Notice

  This privacy notice discloses the privacy practices for www.trans4mationrecords.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.

  Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

  We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

  All credit card information is handled by paypal, which means we do not have access to your banking or credit.

  Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

  Your Access to and Control Over Information

  You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or clicking on the Unsubscribe to be removed from our newsletter :

  See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. If you feel that we are not abiding by this privacy policy, you should contact us immediately by clicking the "CONTACT" button.

  We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to paypal in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

  While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

  Our website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

• Conditions of Use

  By accessing this site, you agree to abide by the policies, terms and conditions that govern this site. The policies, terms and conditions of the site are defined as set forth below.

  Restriction of Use

  This website is for the sole intended use of Trans4mationrecords.com customers use to purchase products offered for sale on the website. All product names throughout the site are trademarks or registered trademarks of the respective trademark holders. Trans4mationrecords.com is a trademark of Trans4mation Records LLC and retains all copyrights to this website and written authorization must be obtained prior to using any part of this site, in whole or in part.

  Errors and Omissions

  We work to ensure that the information on our site is updated and accurate. However, we are not to be held responsible for any grammatical errors, typo errors, non-notification of price changes, or technical errors. If there are products listed on our site and ordered at an incorrect price, we reserve the right to cancel said orders. We reserve the right to make price adjustments without notice at any time. If your card has been charged, and we choose to cancel your order, your credit card will be credited the original charged amount.

  Disclaimers and Limitation of Liability

  The information on this site is provided by Trans4mationrecords.com on "as is" basis. Trans4mation Records will not be held responsible for any misrepresentation made under its name or logo, by any of our affiliates. There are no expressed or implied warranties of any kind in regards to any aspect of this site. By using the features of this site, you agree to hold Trans4mationrecords.com harmless for any damage or loss of any kind due to your use of the website or any product purchased from this website. The maximum responsibility of Trans4mationrecords.com will be for the amount you paid for the product, if any. Because a product is listed on our site does not mean we endorse the product in any way. The only warranties that apply to the products on our website are the standard manufacturer's warranty. We do not provide any additional warranty for the products sold on our site.

  Order Acceptance and Fulfillment

  All orders placed through our website automatically receive a confirmation email. Receipt of said email order confirmation, or any other confirmation, does not guarantee our acceptance of your order, nor does it represent confirmation of our offer to sell any certain product to you. Trans4mationrecords.com reserves the right to cancel orders, limit the quantity ordered of any specific item or require additional information for verification purposes at any time, for any reason.

  Support and Service

  If you need to make a request for support, please contact us by clicking the "CONTACT" button

  Order Cancellation

  If you decide to cancel your order for any reason, you must contact Trans4mationrecords.com immediately. If the order has not yet been shipped, we may be able to cancel the order upon your notification.

  Orders may not be eligible for cancellation if they have already been shipped. If the item has already been shipped, we will be happy to accept a return that is in accordance with our return policy. No refunds will be given for shipping and handling fees. It is the sole responsibility of the customer to pay for all return shipping costs. Trans4mationrecords.com reserves the right to assess a 20% restocking fee for any order cancellation received after an item has shipped from our warehouse.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.